Last updated: 22 January 2026
1. Who We Are
TISKON Inc. (“TISKON,” “we,” “us,” or “our”) operates the website TISKON.com (the “Site”) and related services (collectively, the “Services”).
2. Personal Data We Collect
| Category | Examples | Source | Purpose | Legal Basis¹ |
|---|---|---|---|---|
| Identifiers | Name, email, IP, device ID | You; cookies | Account setup, security | Contract; Legitimate Interest |
| Commercial data | Purchase history | You | Order fulfilment, analytics | Contract; Legitimate Interest |
| Internet activity | Pages viewed, clicks | Cookies | Site performance, marketing | Consent (where required) |
| Sensitive data | Biometric ID (Face ID) | You | Auth & fraud prevention | Explicit Consent |
¹ Art. 6 GDPR; Cal. Civil Code §1798.100; PIPEDA Principle 4.3.
3. How We Use Your Data
- Provide, maintain and improve the Services
- Process transactions and send receipts
- Detect, prevent and investigate fraud or security incidents
- Deliver targeted or contextual advertising only with your consent
- Comply with legal obligations (tax, AML, sanctions, child-protection)
4. Cookies & Similar Tech
We use first- and third-party cookies, pixels and local-storage objects for core functionality, analytics and advertising. Manage consent via the Cookie Settings banner or by activating Global Privacy Control, which we honour.
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement:
https://www.microsoft.com/en-ca/privacy/privacystatement
5. Do We Sell or Share Personal Information?
We do not “sell” data for monetary consideration. We may “share” personal information for cross-context behavioural advertising under the CPRA or similar laws, but only if you opt-in. Click “Do Not Sell or Share My Personal Information” in the footer to opt-out.
6. International Transfers
We store data in Canada, the United States and the European Union. Where data moves outside your jurisdiction, we rely on:
- Standard Contractual Clauses (EU/UK GDPR)
- Data Privacy Framework certification (for transfers to the U.S.)
- Adequacy decisions or explicit consent where applicable
7. Data Retention
We retain personal data only as long as necessary for the purposes stated or as required by law, then securely delete or anonymise it following ISO 27001 Annex A 8.3.2 secure-disposal standards.
8. Your Rights
Depending on your location, you may:
- Access, correct or delete your data
- Port your data to another provider
- Withdraw consent or object to processing
- Restrict processing or request human review of automated decisions
- Opt out of targeted advertising via the Colorado universal opt-out mechanism
- Lodge a complaint with your supervisory authority (e.g., OPC Canada, EDPB member state, California AG)
9. Children’s Privacy
We do not knowingly collect data from children under 13. If we learn we have, we will delete it promptly and notify the parent/guardian. Parents may request deletion at info@tiskon.com.
10. Security
We maintain administrative, technical and physical safeguards aligned with ISO/IEC 27001:2022, including encryption in transit and at rest, access-control, MFA, and annual penetration testing.
11. Third-Party Links & Services
Our Site may link to third-party sites or integrate with payment processors, analytics providers or social-media widgets. Their privacy practices apply when you interact with them.
12. Changes to This Policy
We will post any updates here and, where material, notify you via email or a Site banner at least 30 days before changes take effect.
13. SMS/Text Messaging
a. Information We Collect for SMS
When you opt in to receive SMS/text messages, we collect your phone number, name, and consent status. This information is collected via the opt-in form on our website at https://tiskon.com/contact-us.
b. How We Use Your SMS Data
We use your phone number to send you SMS/text messages related to appointment confirmations, reminders, scheduling updates, and promotional or informational communications about TISKON services.
c. SMS Opt-In Details
By providing your phone number and checking the SMS consent checkbox on our website forms, you expressly consent to receive recurring SMS/text messages from TISKON Inc. You may opt in by completing the form at https://tiskon.com/contact-us and selecting the SMS consent checkbox. Opting in is voluntary and is not a condition of any purchase or service.
d. Message Frequency and Rates
Message frequency may vary depending on your interactions with our services. Message and data rates may apply depending on your mobile carrier and plan. TISKON is not responsible for any charges imposed by your carrier.
e. Opt-Out Instructions
You can opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message. You may also opt out by contacting us at info@tiskon.com or +1 (514) 600-2665.
f. Help
For help or questions about our SMS program, reply HELP to any message, or contact us at info@tiskon.com or +1 (514) 600-2665.
g. Mobile Information Sharing
We do not share, sell, rent, or disclose your phone number or SMS consent information to third parties or affiliates for their marketing purposes. Your mobile information will only be used by TISKON Inc. for the purposes described in this policy.
h. Carriers and Liability
TISKON is not liable for delayed or undelivered messages. Delivery is subject to effective transmission by your mobile carrier. T-Mobile, AT&T, Verizon, and other carriers are not responsible for the content of messages sent by TISKON.
i. Supported Carriers
Major U.S. and Canadian carriers are supported, but carrier coverage may vary. TISKON does not guarantee delivery on all carrier networks.
14. Contact Us
Email: info@tiskon.com
Phone: +1 (514) 600-2665